Point-of-Service Surveys Evaluate Student Housing Offerings by Corvias and Ensure Quality
West Lafayette, IN (June 20, 2024) – Corvias Property Management was awarded the SatisFacts “Community Award for 2023” for delivering exceptional student housing services at Purdue University, which is known for its innovation and cutting-edge research. At Purdue, Corvias serves more than 1,300 residents and received an Exceptional Company Score of nearly 4.7 out of a 5.0.
“We are honored to work with our partners, and departments like Residence Life, to create a positive on-campus living experience. Our comprehensive approach, training, and standards enable our team to create an environment that feels like a home away from home so our student residents can focus on their academics,” said Thelma Edgell, president, higher education, for Corvias.
Corvias Property Management maintains 42,000 residential units across seven military installations and 15 universities. By taking care of everything from maintenance, landscaping, and housekeeping, Corvias works with each partner to create communities that residents are proud to call home.
“We understand the value that on-campus housing provides to students and Institutions alike,” said Chris Wilson, chief executive officer of Corvias. “Whether it is convenience, affordability, or a sense of community, together with our University partner, we deliver high levels of service to make a meaningful impact and enhance the overall student living experience."
The SatisFacts Awards, which are measured through annual or point-of-service “SatisFacts Insite®" surveys, recognize top property management companies and communities for an outstanding resident experience. To qualify, award recipients must have a combined portfolio score of 4.25 out of 5 and meet other criteria.
By gathering resident feedback at move-in and upon work order completion, SatisFacts is one of many ways that Corvias Property Management obtains feedback about the housing experience. Residents at the award-winning Frieda Parker residence hall at Purdue complimented Corvias Property Management for quick response times, professionalism, and repair jobs done well. Feedback includes:
- “Great Service!”
- “Work order was carried out very fast, only about an hour or two after submitting the request. Employee was courteous and fixed the issue in a few minutes. Even kept the order open to find another person who could come back with more proper equipment for a secondary issue.”
Corvias provides solutions that support university partners, helping them to maintain a competitive housing edge and enhance the student experience. Learn more about Corvias Property Management housing services here.
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About Corvias
Corvias partners with the Department of Defense and higher education institutions to solve infrastructure and energy resiliency challenges and to create long-term, sustainable value through our unique Solutions Through Partnerships® approach. Corvias partnerships enhance the well-being in our communities, including at the largest renewable energy project in Kansas and at resiliency projects nationwide. Our more than 72,000 residents consistently highly rank the courtesy and professionalism of our maintenance and leasing personnel.
About Corvias Property Management
Corvias Property Management applies its resident-first approach to provide housing operations, maintenance and service support for university and military communities to create safe, high-quality places to live, learn, work, and interact. Across 10 U.S. states, Corvias Property Management maintains 42,000 residential units, totaling approximately 50 million square feet of real estate, including at seven military installations and 15 universities.